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Privacy Policy

MeetControl / DiveMeets (MeetControl) values its customers and respects their privacy. We collect customer information in an effort to improve your surfing experience and to communicate with you about our services and events. We do not sell or rent your personal information to third parties. As described in this policy, we do, however, share your information (excluding Credit Card Account Information) with coaches and meet directors under certain circumstances.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact DiveMeets customer service in any of three ways:
  1. send us an e-mail
  2. call us at 1-616-723-0550
  3. write to us at
    Meet Control Customer Support
    PO Box 468
    Ada, MI 49301
If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time.

Our Privacy Policy What kind of information does MeetControl collect?
We collect information, such as name, e-mail and postal addresses, phone, birth date and team(s), coach(s) and diving / athletic organizations you may be a member of. We also collect divesheets and associated meet entry information including credit card numbers from you when you register for a meet which is using the DiveMeets system. In addition to the above information we maintain a record of your entry results. We acquire this information about you from the results of any dive meet that you paticipate in that uses the DiveMeets system to score and run the meet.

How does MeetControl use my information?
When you register for an event through MeetControl, we use your personal information to assess eligibility for participation in the event, process your order, send you e-mails to confirm your registration or to contact you via phone, postal mail or e-mail if we have other questions regarding your entry.

In addition, we may use information we receive from you to help us improve our site design and your online and registration experiences. We may contact you via e-mail, postal mail, or telephone, to follow up and learn more about how we can improve our product offerings.

MeetControl also uses your event result information to display scores and ranking and provide a searchable database of this information to the diving community. The results and the searchable database will not at any time display your personal contact information unless you authorize us to do so. For the purposes of this privacy policy MeetControl defines personal information as street address, email address, phone number, date of birth, and any and all credit card information.

Does MeetControl share my information with third parties?
MeetControl does not share any of your personal information (as defined above) with third parties. MeetControl will disclose your meet entries and results on our website and in our searchable database. MeetControl reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of MeetControl, its affiliates, and others.

How do I access my information? How do I change or delete my information?
You can review, change or delete certain personal information related to your use of our online sites. To access your information online, simply click "Update Account" at the bottom of any page, once you have logged in, and you'll be able to edit your personal information. You can also ask us to update your personal information, by calling us at 1-616-723-0550, writing us at MeetControl Customer Support, PO Box 468, Ada, MI 49301, or you may click here to e-mail MeetControl customer support. Please be sure to include your e-mail address, full name, DiveMeets ID# and password. Please note that any requests to update your personal information may take up to five days for your e-mail request and 6-8 weeks to process your postal mail request.

How do I exercise my choices about receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your on-line experience, please let us know by calling us at 616-723-0550, writing us at MeetControl Customer Services, PO Box 468, Ada, MI 49301 or by sending us an e-mail. Please be sure to include your full name and the e-mail address you used when you registered with us. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 5 days to process your e-mail request, and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from MeetControl.

Please also note that when you register with us, we will continue to confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your registration.

How does MeetControl protect kids' privacy?
MeetControl is concerned about the safety of children when they use the Internet and will never knowingly disclose personal information as defined above to any outside party for any child under the age of 13.

What are cookies? How does MeetControl use cookies on its site?
A cookie is a small data file that websites often store on your computer's hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.

We use cookies in order to improve your / experience. Cookies enable us to keep track of your activities on our site such as meet registration, dive sheet changes and account updates.

You can refuse cookies by turning them off in your browser. If you turn off cookies however, we will not we be able to recognize you as a registered user, which allows you to access your account information, sign up for meets and update dive sheets.

For our customers using Internet Explorer 6.0
If you are using Internet Explorer 6.0 and are having difficulty accessing the site, please check your privacy settings in your browser and set them to "Medium." If you do not wish to change your privacy settings to "Medium" and you are currently using the "Medium High" or "High" settings, you may choose to override your current cookie handling practices for individual sites that you specify. To do so Select "Internet Options" from the "Tools" Menu. Click the "Privacy" Tab. Click on the "Sites" button. An new windo will open. In the "Adress of Web Site" field enter "" and then click on the "Allow" Button". Click "OK". Click "OK" Again.

To change your privacy settings to "Medium": Select "Internet Options" from the "Tools" Menu. Click the "Privacy" Tab. Set the Privacy Slider to "Medium." Click "OK."

To override your current cookie handling practices for individual sites: Select "Internet Options" from the "Tools" Menu. Click on the "Edit" button in the "Override cookie handling for individual websites" section. This will open the "Per Site Privacy Actions" dialogue box. Type "https://secure.meetcontrol" in the "Address of Website" box. Click the "Allow" button. Click the "OK" button, then close the "Per Site Privacy Actions" dialogue box. Click the "OK" button to close the "Internet Options" dialogue box and apply your changes.

Is my information secure?
Protecting your account information information is important to us. We use Secure Sockets Layer (SSL) technology to protect your online order information as it is transmitted over the Internet.

Some versions of browsers and some firewalls don't permit communication through secure servers like the ones we use to process orders at MeetControl. To check the security of your connection, look at the lower left or right corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

If your browser or firewall doesn't support SSL, you will not be able to connect to the server, which means you won't be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason, please contact us at 616-723-0550(US and Canada) 616-723-0550(elsewhere).

What about links to other websites and services?
The MeetControl websites may contain links to other sites. MeetControl does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. MeetControl is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.

Effective April 25, 2005
Copyright © 2004 - 2020 Meet Control LLC